Opportunity at PalmerPalmer is built to set the standard for private capital administration.We were designed from the ground up for complex private capital structures, without the constraints of legacy systems or processes. Our approach combines experienced professionals, a purpose-built operating model and carefully applied technology to deliver consistent, high-quality outcomes for our clients.Our focus is simple: clarity, precision and service that works the way it should. We build long-term relationships by being responsive, thoughtful and reliable in how we deliver.As we continue to grow, we are investing in our platform, our people and the way we operate, creating an environment where individuals can take ownership and contribute to a business that is designed to do things better.We are looking for an experienced and driven Senior Manager to join our Loan Agency team in Madrid. In this role, you will manage a portfolio of loan agency mandates, lead client relationships and contribute to the growth and development of the team. You will work closely with senior management to deliver outstanding service to our clients while ensuring full regulatory compliance across our Spanish and European operations.This is an excellent opportunity for a motivated professional with deep loan agency expertise to take on a leadership role in a fast-growing, entrepreneurial environment where your contribution will have direct impact.We offer:A collaborative and inclusive team cultureClear career progression within a growing international firmExposure to complex, high-profile cross-border transactionsRole and responsibilities (include but are not limited to):Client Relationship ManagementServe as the primary point of contact for a portfolio of loan agency clients,



including borrowers, arrangers and lendersBuild and maintain strong, long-term client relationships, ensuring client satisfaction and retentionCoordinate client onboarding, including KYC/AML documentation, account opening and system set-upRespond to client queries promptly and professionally, escalating issues where appropriateParticipate in client review meetings and periodic reporting callsService Delivery ExcellenceManage day-to-day loan agency operations across a portfolio of syndicated and bilateral loan transactionsOversee the administration of facility agreements, including drawdown notices, repayment, interest calculations and fee processingMonitor and manage covenant compliance, agent consent requests and amendment/waiver processesEnsure accurate and timely processing of all transactions in accordance with facility documentationCoordinate with legal counsel, lenders and borrowers on complex transactional mattersMaintain and update internal systems, records and reports to the highest standardIdentify and implement process improvements to enhance service quality and operational efficiencyLeadership & Team DevelopmentLead, mentor and support junior team members,



fostering a culture of learning and professional developmentAssist with the training and development of analysts and associates within the Loan Agency teamContribute to team capacity planning, workflow management and quality assuranceAct as a role model for Palmer's values: Focus, Discipline, Accountability and Team SpiritBusiness Development & StrategySupport business development initiatives, including preparation of proposals and participation in pitchesIdentify and elevate cross-sell opportunities across Palmer's broader service offeringContribute to the development of the Loan Agency service line in Spain, including local market growth initiativesAssist in building Palmer's profile in the Spanish and European loan market through networking and market engagementQualifications/Experience:Minimum 6–8 years of experience in loan agency, corporate trust or debt capital markets administrationStrong knowledge of syndicated loan documentation (LMA standards) and facility agency operationsPrior experience in a client-facing or relationship management role within financial servicesExperience managing and developing junior team membersDegree educated, preferably in Finance, Law, Business or a related disciplineFamiliarity with Spanish financial regulatory requirements is an advantageExcellent communication and interpersonal skills, with the ability to engage confidently with clients and senior stakeholdersStrong analytical skills and high attention to detailAbility to manage multiple priorities under pressure and meet deadlines consistentlySelf-motivated, proactive and results-drivenProficiency in Microsoft Office, particularly Excel and WordExperience with loan administration systems is desirableLanguages:Fluency in English and Spanish is essential; additional European languages are an advantage
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📌 Senior Manager, Loan Agency (Madrid)
🏢 Palmer
📍 Madrid