About BizAwayHere at BizAway, we Deliver the Future of Travel.

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes.

We know that success comes from People and deserves to be recognized. Proactivity and Reliability, Kind collaboration and communication are the core values of our Solution Culture.

If you like challenges and would love to be part of one of the fastest growing B2B scale-ups, then BizAway is the company you have been looking for.

We are looking forWe are looking for a driven and enthusiastic

Customer Success Executive - Dutch Speaking (m/f/d) , who desires to contribute to the growth and success of our Customer Success Team.

Your role in BizAwayAs a Customer Success Executive, you will manage a portfolio of BizAway clients in the BENELUX market, ensuring they are onboarded successfully, adopt the platform, renew contracts, and expand their usage. Your main responsibilities will be:

Manage and grow a portfolio of corporate clients, ensuring satisfaction, renewal, and upsell opportunities

Deliver seamless onboarding by tailoring BizAway’s onboarding resources (guides, webinars, playbooks, training sessions) to each client’s needs

Track client health through usage data, dashboards, and NPS/CSAT surveys; anticipate risks and mitigate churn

Drive adoption of BizAway’s platform,



ensuring clients maximize value from our solutions

Proactively identify and act on upsell opportunities to expand client usage and revenue

Collaborate closely with Sales, Support, and Product teams to ensure a smooth client experience and bring client feedback into the business

Proactively suggest actions and campaigns to improve the customer journey and enhance growth

Your basic qualifications

You are fluent in English and Dutch

You have 1+ years of experience in B2B Account Management, Customer Success, or a client-facing role

You are comfortable working with CRM tools (Salesforce preferred) and client dashboards

You are proactive, organized, and thrive in a fast-changing environment

You have strong communication skills and a client-first mindset

We are also interested in

Experience in SaaS, Travel Tech, or fast-growing scale-ups

Experience managing a large volume of B2B clients

Additional language capabilities

Our offer

A seat on a scale-up with skyrocketing growth

Competitive salary and bonus opportunity

Career development and the chance to specialize in scalable Customer Success

Multicultural and international team in the heart of Barcelona

Collaborative and smart environment to work and learn

Free coffee to kick-start your day and free beers to celebrate together

Versátil working policy (3 days in the office + 2 remote)

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.

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📌 Customer Success Executive - Benelux Market (Madrid)
🏢 Bizaway
📍 Madrid