Aleph Madrid is seeking a Customer Service & Customer Success Team Lead to own the post-sale journey for AlephPay, the global card issuing and embedded finance solution.
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You will manage the customer experience from go-live to ongoing growth.
Reporting to the Senior Product Manager & Product Sales Lead, you’ll identify churn risk early and convert steady usage xghoner into expansion while coordinating with cross-functional teams across payments, FX, and working capital.
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📌 Customer Success Team Lead - Post-Sale (Madrid)
🏢 Aleph
📍 Madrid