The opportunity
At TCR, we know that to deliver smarter ground support solutions, we need the right people with the right expertise.That’s why we’re looking for a IT Business Partner who can serve as the primary liaison between the business and the Group IT organisation for the South Europe region. The role combines hands-on IT coordination, stakeholder management, project delivery, vendor management and digitalisation initiatives to ensure that IT services effectively support business operations.
You will work closely with local management teams, workshop operations, and the general IT organisation to deliver reliable IT services, drive standardisation, support growth initiatives and identify opportunities where technology can improve business performance.
A snapshot of what you will be doing here:

Business Partnership
Build strong relationships with local General Managers, Operations Managers and business stakeholders.
Act as the trusted IT advisor for the assigned region.
Understand business challenges and translate them into IT solutions.




Develop and maintain a regional IT roadmap aligned with business priorities.
Promote digitalisation and adoption of corporate IT solutions.
IT Operations & Support
Oversee the quality of IT services within the region.
Monitor and follow up on IT incidents, service requests and SLA performance.
Coordinate local IT activities with the Service Desk and infrastructure teams.
Support onboarding of new employees, including hardware, software, mobile devices and security awareness training.
Ensure regional IT assets are correctly registered and maintained in the CMDB.
Infrastructure & Workplace Technology
Coordinate hardware lifecycle management including laptops, desktops, tablets, printers, switches and Wi-Fi equipment.
Support network, connectivity and workplace technology initiatives.
Ensure compliance with Group IT standards and cybersecurity requirements.
Participate in site openings, relocations, expansions and closures.
Projec

📌 IT Business Partner (Madrid)
🏢 TCR IBERICA,S.A.
📍 Madrid