Customer Support Internship (Barcelona)

Customer Support Internship (Barcelona)

07 oct
|
Weekendesk
|
Barcelona

07 oct

Weekendesk

Barcelona

Hey there ?

If you love travel and the idea of turning someone's trip into something they'll actually remember, keep reading.

You'll be talking to real customers every day — by phone and email — and not just to solve doubts: you'll manage their reservations, do real upselling and cross-selling, and actually see the impact on customer satisfaction.

It's a
paid 6-month internship
, starting
October - November 2026
, so you have time to sort out your school's internship agreement — with close support from the team from day one.

? What you'll be doing

You'll be our clients' trusted contact after they've booked: you solve their questions, resolve issues and turn every interaction into a real sales opportunity (upselling and cross-selling) without losing sight of the customer experience.

You'll collect their feedback and share it with sales and other teams so the experience actually improves — not just on paper.

You'll use our CRM so every interaction is properly tracked and nothing falls through the cracks.

? You're a fit if...

✅ You're a student or recent graduate in Communication,



Business, Marketing, or a related field.

✅ You speak fluent French (native or C1+) and good Spanish (C1) — you'll switch between both every day.

✅ You like talking to people — you listen, you're patient, and you stay calm when things don't go as planned.

✅ You're comfortable with basic computer tools (no need to be technical).

✅ You genuinely want to learn about customer service and sales.

✨ Perks & Conditions

? 6-month internship, starting
October/November 2026
(versátil to match your school's internship agreement).

? 5 days a week between Monday and Saturday, 10h to 19h, with Sunday + 1 rotating day off.

? Hybrid:
3 days a week in our Barcelona office / 2 days remote
.

? 500€ net per month.

? Personal discount of 20% on the Weekendesk website.

? Referral bonus: bring in talented friends and earn

? Office in the center of Barcelona, Spain.

? Young and multicultural envi

📌 Customer Support Internship (Barcelona)
🏢 Weekendesk
📍 Barcelona

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