WHAT YOU’LL RECEIVE
- A positive and collaborative work environment where people genuinely enjoy working together.
- Stability and growth opportunities within a leading international company.
- Work-life balance with flexible working hours and hybrid working options.
- Trust and autonomy to take ownership and make a real impact.
- Continuous development through a personalized training plan and access to a wide range of trainings.
- The opportunity to work with innovative technologies on international projects.
- A competitive compensation package and attractive benefits, including private health insurance, gym membership, and more.

Job Introduction

TGW Logistics Group is a integral leader in highly automated intralogistics solutions, helping some of the world's most renowned retailers and brands optimize their distribution and fulfilment operations. Our innovative technologies support industries such as e-commerce, fashion, general merchandise, and grocery, enabling customers to deliver exceptional service to millions of consumers every day.





We are currently looking for a Customer Support IT Technician to join our team in Spain.

As a Customer Support IT Technician, you will play a key role in ensuring the smooth operation of our customers' warehouse automation systems. You will provide technical support both remotely and on-site, helping customers resolve incidents, maintain system performance, and maximize operational availability.

WHAT YOU’LL BE HANDLING
- Operatively ensure the reception, processing, and documentation of issues reports in the first and second level support environment
- Take the responsibility for customer issues and manage them through to resolution
- Investigate, diagnose, locate, and find solutions to resolve the issues
- Availability to work 24/7 in rotating morning/evening/night shifts
- Follow the standard procedures for the correct escalation to other teams
- Generation of system documentation
- Maintaining documentation up to date
- Ma

📌 Technician Customer Support IT (Sant Just Desvern)
🏢 TGW Group
📍 Sant Just Desvern