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Important Pharma company with Global HQ in Barcelona.

¿Qué harás en tu nuevo puesto?

The role will be responsible for supervising and coordinating communications services provided by external vendors and telecommunications carriers, leading technology projects, and managing the budget of the area.
The position will act as the liaison between functional teams, service providers, telecommunications carriers,
security teams, and technical teams, ensuring service quality, SLA compliance, technological evolution of the
communications landscape, and the successful execution of strategic projects.
This is not intended to be a hands-on operational administration role, although a strong technical understanding
of enterprise networking, telecommunications, connectivity, unified communications, and network security
environments is required.

Roles:

* IT Service Management:



Supervise and coordinate enterprise communications services delivered by external
providers, including LAN, WAN, SD-WAN, Wi-Fi, Internet connectivity, remote access, voice, and unified
communications. Ensure service quality, operational stability, network availability, and compliance with agreed
SLAs and KPIs. Act as the main coordination point for critical incidents, escalations, planned maintenance,
capacity issues, and service improvements, ensuring business continuity and alignment with company
expectations.
* Vendor Management: Manage relationships with telecommunications carriers, network technology partners,
and outsourcing providers, ensuring proper service delivery, contractual compliance, and continuous
improvement. Coordinate operational and strategic follow-up meetings, evaluate vendor performance, and
support supplier selection, contract renewals, connectivity sourcing, and service optimization initiatives.
* Project Leadership: Lead communicati

📌 IT Communications and Network Project Manager (Barcelona)
🏢 Michael Page
📍 Barcelona