Customer Representative (Dutch-speaking) - Hybrid (Barcelona)

Customer Representative (Dutch-speaking) - Hybrid (Barcelona)

07 oct
|
Empresa líder
|
Barcelona

07 oct

Empresa líder

Barcelona

Experience the power of a game-changing career

Ready to ditch the ordinary and embrace the extraordinary? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the automotive industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do,



we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Customer Service Representative on our team, you will:

- Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands

- Log call details onto call management systems and provide response and resolution within SLA

- Maintain service and product knowledge and expertise

-Escalate potential service issues

- Guide customers through the claims process

- Monitor and report on customer service performance

- Keep up to date with all the latest products, processes and policy changes

📌 Customer Representative (Dutch-speaking) - Hybrid (Barcelona)
🏢 Empresa líder
📍 Barcelona

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