Overview
Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele.
Compensation
This range is provided by Mercier Consultancy Medical. Your vigente pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: BGN42,******/yr
Responsibilities
Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services
Ensure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanor
Document all customer interactions accurately within the CRM system for quality assurance and future reference
Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction
Stay informed about product offerings,



promotions, and company policies to assist customers effectively
Participate in training and development opportunities to enhance your service capabilities and product knowledge
Requirements
Fluency in Norwegian (both written and spoken); proficiency in English is desirable
Experience in customer service is preferred, ideally in a fast-paced environment
Excellent communication and interpersonal skills, with a passion for providing outstanding support to customers
Ability to handle challenging situations with patience and professionalism
Proficiency in CRM systems and basic computer applications
Willingness to relocate to Bulgaria and adapt to a new cultural environment
A proactive attitude toward learning and personal development within the company
Benefits
Competitive Monthly Salary
Fully Paid Relocation Package
Monthly Performance Bonus
Fully Paid Training
Health Insurance
And Much More..
#J-*****-Ljbffr

📌 Norwegian Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation (Granada)
🏢 Mercier Consultancy Medical
📍 Granada