Descripción de la empresa

We’re looking for a Reception Supervisor to join our team at The Hoxton, Poblenou
The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
Reporting to Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return.




Work with all our teams to make sure we're always busy and help our Front Office Manager with any overbooking levels.
Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to.
Inspire our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again.
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
You want to be part of a team that works hard, supports each other and has fun along the way.
Previous hotel (or similar) experience, ideally having led/supervised a team.
Must be fluent in Spanish and English, Catalan and additional languages will be highly valuable.
Become part of a team that’s very passionate about creating great hospitality experiences.
Food on us

📌 Reservations Supervisor/Manager (España)
🏢 The Hoxton
📍 España