Thermo Fisher Scientific seeks a Senior Customer Service Administrator in Barcelona to manage customer relationships, process orders and contracts, and coordinate shipments. The role bridges customers, sales teams, and internal departments while supporting the company's mission to enable scientific solutions globally.
Responsibilities
Manage customer relationships and serve as liaison between customers, sales, and internal departments
Process orders, contracts, tenders, and quotations with high accuracy
Coordinate shipments and maintain documentation across teams
Contribute to continuous improvement initiatives and process enhancements
Requirements
~1–2 years customer service or administrative experience in similar role
~ Proficiency in Microsoft Office suite and ERP systems (SAP, QAD)
~ Fluency in English and Spanish; Portuguese highly valued
~ Experience with tender documentation, contract administration, and CRM platforms
~ Knowledge of GMP, ISO standards, and quality systems preferred
~ Background in pharmaceutical, healthcare, or scientific industries beneficial

📌 Evening Customer Service Centre Advisor (España)
🏢 Thermo Fisher Scientific
📍 España