06 oct
|
Cv-Library
|
Madrid
MET Retail in Madrid is seeking a senior leader to shape the customer operations function for its energy retail platform. You will own the end-to-end support experience across channels, self-service and tooling, from onboarding to first bill and beyond. You will design an omnichannel service model, build a scalable ticketing operation, implement AI-driven support, and manage a diverse team in a fast-growing, cross-border environment.
📌 Customer Operations Lead, Energy Retail (Madrid)
🏢 Cv-Library
📍 Madrid