Senior Strategic Implementation Specialist Hi As part of our growing Professional Services team within Ashby's Customer Success organization, you'll play a key role early in the customer journey—ultimately helping to elevate the entire customer experience.
Implementation & Project Management: You have extensive experience managing and executing several complex implementation and onboarding projects concurrently in a high-growth B2B SaaS org (defining the work, aligning with stakeholders, communicating the project plan, and ultimately delivering results in accordance with the agreed-upon expectations). You work effectively in a remote-first setting, with the ability to travel
Ashby or ATS experience is a plus, not required.
Best Practices & Recommendations: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value.
You are data-driven. You prefer an in-person role over remote.
We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.
~ You shouldn't feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
~ in our one-on-one agenda until you start taking it
~ Generous equipment, software, and office furniture budget. 100/month education budget with more expensive items (like conferences) covered with manager approval
📌 Senior IT Consultant (Madrid)
🏢 Ashby
📍 Madrid