The Operations Manager is responsible for overseeing end-to-end fleet maintenance operations across multiple locations. This role focuses on ensuring high service quality, operational efficiency, and strong team performance in a fast-paced, multi-site environment. You will lead daily operations, manage technical teams, and drive continuous improvement initiatives to support scaling operations. Key Responsibilities * Lead and oversee daily fleet maintenance operations, ensuring vehicles are serviced, maintained, and ready for use * Monitor operational performance, track KPIs, and ensure service levels are consistently met or exceeded * Identify process gaps and implement continuous improvement initiatives to optimize efficiency and reduce downtime * Recruit, onboard, train, and manage technicians and operational staff across locations * Provide leadership, coaching, and performance management to ensure high team productivity and engagement * Act as the primary point of contact for internal and external stakeholders,



ensuring clear communication and alignment * Oversee scheduling and resource allocation to support 24/7 operations where required * Ensure compliance with local labor laws, health & safety standards, and relevant automotive regulations * Manage operational budgets, control costs, and support financial planning activities * Support expansion into new locations by establishing processes, teams, and operational readiness Requirements * 8+ years of experience in fleet operations, automotive service management, or a related field * Proven experience managing multi-site operations or large-scale teams * Strong understanding of service delivery, KPIs, and operational performance management * Experience in 24/7 or high-availability operational environments * Demonstrated leadership skills with the ability to manage, motivate, and develop teams * Strong stakeholder management and communication skills * Financial awareness with experience in budgeting and cost cont

📌 Ops Lead (Cataluña)
🏢 TSMG Holding
📍 Cataluña