Responsibilities * Own, drive, and maintain the demand management process for the study portfolio * Coordinate demand review meetings and prepare supporting presentations and reporting * Provide recommendations for inventory optimization and stock management activities * Maintain monthly and weekly planning activities, including the creation and management of Jira tickets and production orders * Support the end-to-end lifecycle management of applications and digital devices * Coordinate operational activities related to device provisioning, deployment, maintenance, and retirement * Support monthly cost reporting activities related to hardware, workforce, logistics, and shipment/return costs * Consolidate data from multiple sources and support study-level cost allocation and chargeback processes * Own and maintain operational workflows within Jira and supporting tools * Develop and maintain spreadsheets, formulas, and macros to improve operational efficiency and scalability * Create, maintain,



and improve operational documentation and knowledge base content * Support procurement and purchasing activities related to digital device operations and associated services * Own the end-to-end device return process Requirements * University degree in a technical field * 7–10 years of experience in IT Operations, Application Management, or a related operational role * Proven ability to work independently and coordinate execution across multiple stakeholders * Advanced expertise in data analysis, reporting, and spreadsheet-based solutions * Strong planning, organizational, prioritization, and multitasking skills * Excellent attention to detail and commitment to quality * Process-oriented mindset with the ability to adapt to changing priorities and environments * Experience supporting mobile application deployment and operational lifecycles * Demonstrated experience working with senior stakeholders in cross-functional and integral organizations * Experience providing second- or th

📌 DBM Operations and Process Specialist (Cataluña)
🏢 Jobtailor
📍 Cataluña