For our boutique in Barcelona we are looking for a Senior Client Advisor available for work full-time. She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand. Key Responsibilities * Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage * Assist customers accordingly with Etro selling ceremony * Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products * Ensure the achievement of the Store goals, enhancing and developing the business * Build and strengthen relationships with customers by developing CRM strategies * Establish good group dynamics,



through efficient communication * Contribute to manage the visual display of the products in accordance with Etro visual guidelines * Help ensuring the products replenishment and physical inventory of merchandise Follow Company grooming, accordingly with Etro standards and policies. Key Requirements * Deep passion for fashion and luxury * Experience in a similar role within fashion retail companies * Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude * Ability to adapt to different customers * Team-playing attitude * Ability to work in a dynamic environment * Fluent in Spanish and English. Another language is a plus

📌 Barcelona Boutique _ Client Advisor
🏢 ETRO
📍 Barcelona