We are still looking for the very Top Talent…and we would be delighted if you were to join our team More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work, with more than 35,000 employees worldwide and a presence in over 35 countries. We are leaders in digital technology services, delivering large-scale technology solutions to some of the world's most renowned organizations. What we look for? We are looking for a Senior Delivery Manager to join our Global Accounts division in Spain, supporting strategic international clients operating in complex, multi-service, and distributed delivery environments. This role is idóneo for a hands-on delivery leader with strong operational discipline, financial acumen, and the ability to manage large-scale accounts while ensuring operational excellence, financial performance, client satisfaction, and business growth. * Take end-to-end responsibility for the operational delivery of projects and services within assigned accounts. * Ensure commitments, service levels, milestones,



and client expectations are consistently achieved. * Establish and manage governance frameworks, including delivery reviews, operational meetings, action tracking, and escalation management. * Own financial reporting activities, including forecasting, budgeting, variance analysis, and management reporting. * Coordinate revenue recognition, billing milestones, purchase orders, timesheets, and invoicing readiness. * Monitor costs, profitability, and margins, identifying risks and implementing corrective actions. * Manage resource demand, capacity planning, staffing needs, onboarding, and workforce optimization. * Ensure compliance with Statements of Work (SOWs), contractual obligations, SLAs, and change requests. * Act as the primary operational delivery contact for client stakeholders. * Drive process compliance, reporting accuracy, and data quality across delivery and corporate systems. * Ident

📌 Senior Delivery Manager (Madrid)
🏢 UST España & Latam
📍 Madrid