✨ Description
We are looking for a Junior Implementation Project Manager to join our team in Valencia. You will lead the rollout of our SaaS platform at new clients as a project: plan the setup, run configuration sessions, train key users and own support from the first ticket to the final fix, working closely with our CS Lead.

Solved develops intuitive software that helps manufacturing companies digitize and automate their quality processes, from incident tracking to audits and checklists. ?

? What you will do
?️ Manage each client implementation as a project: scope, timeline, stakeholders and go-live.
⚙️ Run configuration sessions with new clients (structure, templates, fields, users, plants).
? Set up and adapt the platform to each client's quality processes.
? Train key users and help clients get value from the platform quickly.
? Handle configuration changes for existing clients.
? Act as first point of contact for support requests and solve configuration and how-to questions.
? Investigate bugs: collect details from clients and create clear,



reproducible tickets for the development team.
✅ Follow each issue until it is fixed and confirm the resolution with the client.
? Run light follow-up with a group of smaller accounts.
? Keep all client activity documented in HubSpot (notes, tickets, next steps).

? What we are looking for
? 1–2 years of experience in software implementation, customer support, project coordination or a similar role (internships count).
? Very organized: you track every task, follow up on time and close every loop.
? Comfortable with software tools and curious about how products work.
? Clear communication with clients
? Problem-solving mindset and attention to detail.
?️ Native or fluent Spanish, good English.

⭐ Nice to have
? Degree or master's in Industrial Engineering, Industrial Organization or Project Management.
☁️ Experience with SaaS platforms, ERPs or quality management tools.
? Knowledge of the industry or quality processes (HA

📌 Junior Implementation Project Manager (España)
🏢 Solved
📍 España