About Zaz Ventures
Zaz Ventures (ZV) is a top-tier pan-European boutique consulting firm, specializing in securing public and private funding for cutting-edge deep tech startups. Over the past decade, ZV has helped more than 200 innovative companies across sectors such as quantum computing, semiconductors, AI, robotics, renewable energy, and life sciences raise over EUR 2 billion in funding. We are experts in navigating complex funding landscapes, particularly through the European Innovation Council Accelerator. Our firm is part of a larger group that includes a Family Office and Da Vinci Labs, a deep tech incubator.
We are looking for an IT Support & Systems Administrator to become the day-to-day owner of IT support at ZV and to help deliver planned improvements in managing devices, identities, and accesses. This is a permanent role for someone who wants continuity, real responsibility, and room for development, working closely with the IT Manager.

Responsibilities
User support
• Log, prioritise, and resolve support tickets, keeping users informed until each issue is closed




• Provide remote support and troubleshoot Windows devices, applications, connectivity, and access
• Escalate complex issues with clear notes on what has been checked
• Spot recurring problems and propose practical, lasting fixes

Users and devices
• Run onboarding and offboarding: accounts, licences, accesses, and equipment
• Prepare, deliver, recover, reprovision, and securely retire devices
• Keep accurate inventory of devices, software, and assigned equipment
• Coordinate with external suppliers and service providers as required

Endpoint management
• Enroll and manage Windows devices in Microsoft Intune: configuration profiles, compliance policies, app deployment and updates
• Prepare test devices, run test scenarios, and support pilots before wider rollout
• Help onboard devices to Microsoft Defender for Endpoint, check protection status, and triage alerts following agreed procedures
• Sup

📌 IT Support (España)
🏢 Zaz Ventures
📍 España