At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.

Reimagine What’s Possible

? Location: Cornellà de Llobregat (Barcelona), Spain
? Contract: Permanent Employment Contract
? Work Model: Hybrid (2 office days / 3 remote days after onboarding)
✈️ Travel: No regular travel required

At Air Products, our European Shared Services Centre in Barcelona supports customers and operations across Europe in a truly international environment. We are looking for a Customer Payment Resolution Specialist to join our Credit & Collections team and help ensure timely customer payments while delivering an excellent customer experience. You will work closely with customers, sales teams,



customer service and finance colleagues to resolve payment issues.
We care about work-life balance. Following a structured onboarding period, you'll enjoy a hybrid working model with 3 days working from home and 2 days in the office, versátil working hours with standard working hours starting at 08:00, annual bonus opportunities and the chance to work in a multicultural environment with colleagues from across Europe. Additionally, Air Products offers an outstanding onboarding experience to help you successfully settle into your new role and the wider organization.

As our Customer Payment Resolution Specialist, you will...
✔️ Ensure timely collections of outstanding balances from customers according to Air Products’ credit & collections escalation policy
✔️ Ensuring customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate
✔️ Anticipate and

📌 Customer Payment Resolution Specialist (Barcelona)
🏢 Air Products
📍 Barcelona