Eurovision Services is looking for a temporary Service Manager to coordinate the daily operations of sportive transmissions. This role will cover a temporary leave within our Production Hub team in our Operations department in Madrid, Spain.

ABOUT THE ES OPERATIONS TEAM
The Operations department serves as the central point of contact for all customers receiving operational services. The team manages the requirements and delivery of our transmission and media services for all events, coordinating with our customers and partners (e.g., media organizations, sports federations, and event enterprises). The ES Operations Team is responsible for delivering high-quality services, achieving ambitious operational objectives, and implementing reliable solutions to provide outstanding value to our customers while optimizing costs to improve our bottom line.

PRINCIPAL RESPONSIBILITIES OF THIS POSITION
As a Service Manager, you will be responsible for the daily operations of the Production Hub:
• Coordinate with all relevant stakeholders ahead of each matchday.

• Ensure resource availability,



booking and efficient communication with the different teams involved ahead of a matchday

• Support and facilitate the operational needs of the various teams.

• Communicate any last-minute updates or changes promptly to all parties involved.

• Ensure timely and budget-compliant project delivery.

• Monitor, track, and follow up on any technical issues.

• Track and report any incidents that occur during the shift.

• Prepare and distribute a daily service report at the end of each day.

• Gather and consolidate service-related data.

• Perform administrative tasks related to the service

Please note that this role is onsite-based, with our Production Hub operations primarily taking place during weekends.

YOUR SKILLS AND EXPERIENCE
• 5+ years of similar professional experience, with an international working environment

• Relevant experience in the field of broadcasting or transmission

📌 Service Manager (Madrid)
🏢 Eurovision Services
📍 Madrid