Ready for your next challenge in insurance? Apply now to join Chubb in Madrid as an Underwriter Operations Technician – Offline.
Chubb is looking for an Underwriter Operations Technician – Offline to support the end-to-end processing of offline business within the UWR Centre. This role helps ensure efficient operations, accurate data handling, and strong service delivery across underwriting support activities. This is a fixed term 12 months contract
Key Responsibilities:
• Support offline underwriting operations and language-dependent branch activities.
• Enter data into underwriting and other business systems accurately and within SLA.
• Prepare policy documentation and underwriting files to meet quality and audit standards.
• Manage broker and internal queries, including credit control support and issue resolution.
• Support QA, reporting, and operational process improvements.
• Assist with system testing, user acceptance testing, and new business tools.
• Work closely with local teams, brokers, and the wider operations team to deliver excellent service.

Qualifications




• Strong analytical and communication skills.
• Fluent level in English and German. Any other european language (ideally Dutch, Italian, French or Spanish) would be highly appreciated.
• Some insurance experience, with a desire to grow your career in the industry.
• Good attention to detail and a strong customer service mindset.
• Ability to work independently and collaboratively in a fast-paced environment.
• A proactive, solution-oriented approach and willingness to learn new systems.
• Good commands using Ms Excel and AI tools.

What we offer in return:
• 12 months of fixed term contract
• 32 days of vacation a year
• 2 days working from home option + additional flexible days
• Working from home allowance
• Entry time flexibility
• Life and accident insurance
• Meal allowance
• Pension plan
• Adaptable compensation scheme
• Wellhub
• Comprehensive Learning & Development offer

Our core values—Int

📌 Underwriter Operations Technician – Offline (Madrid)
🏢 Chubb
📍 Madrid