At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.
Learn more about our products here: pro.doctoralia.es
Why join us?
? Real impact – We help doctors help patients. Your work truly makes a difference.
? At scale, yet agile – 3,000+ employees, but still fast, adaptable, and hands-on.
✨ Shape the future, sustain growth – Make a difference now and build for long-term success.

Job Description
This role sits at the intersection of Customer Success, operations, and special projects for our B2C business.
As our organization continues to scale and evolve, we need strong Project Management skills to scale new products and processes across the CS organization.




We’re looking for a smart, independent operator who can combine stakeholder management, strategy, analytics, and Project Management execution. You will help define processes, metrics, and ways of working that let local teams operate consistently at global scale.
What makes this role exciting?
Our company has grown from a small startup into a global organization, and this role is central to the next phase of that journey. You will help ensure new products and process changes land in the local markets
This is a role for someone who enjoys solving ambiguous problems and leading with data, bringing structure to complexity, and making things happen across multiple stakeholders.

How will you make an impact?
• Act as a counterpart to Global VP in scaling key products and processes, fully owning the outcomes of the projects and key Customer Success KPIs: onboarding quality, health score, and retention

📌 Global CS Project Manager (Barcelona)
🏢 Docplanner
📍 Barcelona