Fintech moves fast. Things change all the time. We grow, we develop, and we never settle for less. We are looking for a driven, commercially minded Sales Supervisor for our Spanish team who knows how to turn ambition into measurable growth, and how to take a team with them. You will shape and run our sales activity in Spain: growing the customer portfolio, improving conversion and retention, and making sure every customer has a great experience from the very first contact. You will work closely with the local management team and our Riga headquarters.
How You'll Make an Impact Report to the COO and lead, coach and motivate the sales team to reach and beat its targets
Set clear goals, KPIs and incentives, and run regular 1:1s and team meetings
Oversee hiring, onboarding, training and team scheduling, including peak times and campaigns
Build and carry out sales plans that drive revenue, profitability and portfolio growth
Turn market insights, customer behaviour and competitor activity into concrete commercial actions
Develop segmentation, retention, cross-sell,



upsell and reactivation initiatives
Act as the escalation point for complex or high-impact customer cases
Operations & Performance Own day-to-day sales operations and make sure SLAs, KPIs and quality standards are met
Track conversion, approval-to-disbursement, repeat customer rate, sales volume, productivity and customer satisfaction
Fix bottlenecks with better tools, processes and automation, in full compliance with Spanish regulation and internal policies
Prepare forecasts, budgets and performance reports for local management and the Riga HQ
Represent Sales in leadership meetings and cross-department projects (Risk, Marketing, Customer Service, DC)
What You Bring to the Table Full proficiency in Spanish and English, written and spoken
Proven experience in sales, customer acquisition or commercial management, ideally in fintech, banking, insurance or telecoms
Experience leading teams and driving performance t

📌 Sales Supervisor (Madrid)
🏢 Wandoo Finance Group
📍 Madrid