Norwegian Customer Support Representative, Benalmadena (Benalmádena)

Norwegian Customer Support Representative, Benalmadena (Benalmádena)

06 oct
|
Cross Border Talents
|
Benalmádena

06 oct

Cross Border Talents

Benalmádena

About the job Norwegian Customer Support Representative, Benalmadena Join a dynamic team as a Customer Support Representative in the stunning coastal town of Benalmádena, Spain. With sea views, a laid-back Mediterranean lifestyle, and a vibrant community, this is more than just a job; it's a lifestyle upgrade
Why Benalmádena is Calling You:
Sunny Lifestyle: Enjoy the Mediterranean climate and explore the beaches, marinas, and culture of this beautiful Andalusian town.
Hybrid Flexibility: Once you've settled in, enjoy the flexibility of working remotely one day a week after just six months.
Career Growth: Be part of a dynamic and creative team with opportunities to grow, while delivering top-tier support for customers.
Your Day-to-Day Responsibilities:
First Point of Contact: Assist Norwegian-speaking customers via phone and email, handling inquiries and resolving issues with ease.
Resolve Issues Efficiently: Address customer concerns quickly, ensuring satisfaction and maintaining high service standards.
Problem-Solving:



Use your excellent communication and problem-solving skills to resolve complaints and escalate complex issues when necessary.
Customer Advocacy: Be the trusted voice that ensures every customer interaction results in positive outcomes.
What You Bring to the Table:
Fluency in Norwegian (both oral and written) and a good command of English (minimum B2 level).
Customer Service Experience: Previous experience in customer support or service is a bonus.
Banking/Finance Knowledge: Experience from the banking or credit sector in the Nordics is highly valued.
Calm Under Pressure: You're resourceful, resilient, and able to maintain composure in challenging situations.
Tech-Savvy: Fast learner who adapts quickly to new systems and tools.
Integrity Matters: A clean credit record is a must, as you'll handle sensitive financial data.
Whats in It for You:
Competitive Salary based on experience, with a raise after the 7th month.
Work-Life Balance: Monday-Thursday fr

📌 Norwegian Customer Support Representative, Benalmadena (Benalmádena)
🏢 Cross Border Talents
📍 Benalmádena

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