About the Role

We are looking for a

German Speaking

Customer Service Specialist

to join an international team in Sofia, Bulgaria.

In this role, you will support German-speaking customers with billing-related inquiries while delivering a professional and customer-focused experience. This is a great opportunity for someone with strong communication skills who would like to develop their career in an international environment.

The position is initially

on-site in Sofia , with the possibility for top performers to move to a

hybrid work model after 4 months .

Location:

Sofia, Bulgaria Work Model:

On-site (for top performers hybrid work model after 4 months)

Working Schedule: Monday to Saturday - Rotating shifts between 09:00 and 21:00

Compensation & Benefits

Base Salary:

€1,636.14 gross/month ×

14 salaries in a year

Billing Skills Bonus:

€102.25 gross

Unlimited Sales Bonus:

Top performers can earn

more than €1,000/month

€1,000 Signing Bonus ( €500 after training -€500 after 6 months)

Relocation Support: 2 weeks of Airbnb accommodation, Up to





€255 reimbursement for flight ticket expenses , paid with the first salary

Additional Benefits: Monthly meal vouchers, Private health insurance, Fully covered Multisport card

What You'll Do

Support German-speaking customers with questions related to invoices and billing.

Deliver friendly, clear, and professional assistance to customers.

Explain billing details and assist customers in resolving any related concerns.

Ensure a positive customer experience through effective and professional communication.

Collaborate with team members to provide smooth and efficient customer service.

What We're Looking For

Strong proficiency in

German C1/C2 .

B1/B2 levelin English

Customer-focused and solution-oriented approach.

Ability to work in a structured and professional environment.

Willingness to work on-site in Sofia.

If you speak German and are looking for an international career opportunity in

Sofia, Bulgaria , we'd love to hear from you.

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📌 German Market Customer Service Specialist (Madrid)
🏢 WW Talents
📍 Madrid