We are looking for an IT O&L; System Lead to ensure the operational excellence, stability, and compliance of a group of systems and applications within a general IT environment.

In this role, you will oversee day-to-day system operations, ensuring compliance with IT standards and coordinating activities across business and IT teams. You will combine IT Service Management practices with a solid technical understanding of infrastructure, cloud, databases, networking, and data platforms, while supporting system transitions, enhancements, and lifecycle management.

TASKS & RESPONSIBILITIES :

- Monitor SLAs, access and identity controls, audit trails, and other operational requirements.

- Ensure operational compliance and maintain the required system documentation.

- Coordinate backup, recovery, disaster recovery testing,



and infrastructure patching activities.

- Manage incidents, problems, and changes throughout the system lifecycle.

- Implement small software enhancements and configuration changes.

- Coordinate software management and system-related activities across IT and business teams.

- Collect, assess, and process demands from business users.

- Work with Infrastructure teams on system remediation, migration, replacement, and decommissioning.

- Coordinate system archiving and retirement activities.

- Support the onboarding of systems from functional areas into the EOC.

- Oversee knowledge

📌 It O&L System Lead | Pharma (Madrid)
🏢 remoteo
📍 Madrid