Experteer Overview
In this Store Operations Supervisor role at Burberry La Roca, you lead a two-person team to deliver exceptional employee and customer experiences. You ensure operational excellence, compliance, and efficient service delivery while supporting store objectives. You collaborate with leadership to optimize processes and drive commercial performance. This position offers a hands-on leadership role in a values-driven luxury brand that champions people and communities.

Compensaciones / Ventajas
• Lead, coach and support a two-person team, fostering an inclusive, high-performing store culture
• Drive employee engagement, development and positive team behaviours
• Deliver an elevated customer journey through seamless service and operational excellence
• Oversee daily store operations with adherence to processes, standards and compliance




• Identify opportunities to improve efficiency, productivity and service delivery
• Collaborate with store leadership to achieve La Roca store objectives

Responsabilidades
• Previous experience in retail store operations, supervisory or team leadership roles
• Strong organizational skills with ability to prioritize and manage multiple tasks
• People-focused leadership with a track record of developing others and building positive relationships
• Confident communicator able to engage and collaborate across teams
• Customer-centric mindset with commitment to high service standards
• Proactive, adaptable and solutions-oriented with focus on continuous improvement

Requisitos principales
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📌 Store Operations Supervisor - Barcelona La Roca Village
🏢 Burberry
📍 Barcelona