Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We are hiring for a Customer Service Specialist with fluent German and English to be part of our EMEA Customer Service department located in Terrassa, Barcelona. In this position, the selected candidate will be handling customers' purchasing orders and developing strong relationships with the assigned accounts, to support the sales team to continue market growth in the DACH region.

This role is best suited for candidates with strong communication and administration skills & the ideal candidate will have previous experience in customer service, administration, or logistics. Ensure effective service and administrative support for the assigned customer Receive and process customer inquiries on standard pricing, lead-time, products, and availability,



through an efficient and friendly communication with customers, to maintain excellent customer relationships Minimum of 1 year of experience in customer service, administration, or logistics Working knowledge of MS Office packages and Outlook Knowledge of Oracle R12, incoterms, payment terms and CRM are an asset Fluent level of German and English Permanent position Adaptable working schedule (7.30 - 9.30 to 16.30 - 18.30) Daily shuttle bus from Plaza España (Barcelona) to our office in Terrassa Hybrid working model (3 days of remote work per week) Initial training is in the office for 2 months Social benefits are offered after one year Free coffee & fruit during office days, online Spanish lessons outside of working hours

📌 Customer Service Specialist - Remote - German language (Cataluña)
🏢 Donaldson
📍 Cataluña