- As we scale our SME banking, we’re looking for a Key Account Manager to own and grow an existing book of business. This is not a purely new-logo-hunting role — it’s about deepening relationships, driving retention, and unlocking the full value of Vivid for accounts that already trust us

- Maintain and grow your large-scale SME book of business, focusing on up-sell, cross-sell and renewals

- Proactively build and nurture long-term multi-stakeholder relationships

- Maximise feature and product alignment to deliver best value to Vivid clients

- Monitor, forecast, build and report on your pipeline within company CRM

- Present, negotiate and structure complex pricing models to your designated accounts

- Follow account management processes, providing relevant feedback to your management

- Act as a voice of the customer and collaborate cross-functionally to enhance user experience

- Consistently achieve and exceed company targets

Benefits

- Healthcare benefits: We provide our employees with an extended range of health benefits and possible insurances.

- Short-term and long-term incentive plans: We reward high performance and personal or team achievements, which means that our compensation consists of fixed and variable pay and both are very important. We are also setting up long-term incentive plans for our employees, so come and join us now, while the company is just starting to make history.

- Sport: We support sports activities and therefore subsidise fitness subscriptions.

- Language Courses:



We want our service to operate across Europe and therefore encourage our employees to improve their language skills and take language courses.

- Free Lunch and fruits: Our employees have subsidised meals at the office and fresh fruit waiting for them every morning.

- Continuous Learning: We believe in the principle of continuous learning and we want to get better every day! We pay for professional courses and conferences and keep our offline and online libraries updated to improve personal and professional efficiency.
- If you combine commercial drive with an analytical mindset and want ownership in an AI-first scale-up, this role is for you
- A minimum of 2 years of experience in Sales and/or Account Management, ideally within FinTech or financial services
- A degree in Business Administration, Finance, or a related field, and/or equivalent relevant professional experience

- Proficiency in AI tools and the ability to use AI effectively in day-to-day work

- Experience working with CRM and sales tools; Salesforce and CloudTalk experience is preferred

- Excellent written and verbal communication skills in both English and Italian; additional languages are a plus

- Good understanding of the Italian market and its business landscape

- Strong organisational and prioritisation skills, with a high level of ownership and accountability in a fast-paced scale-up environment

- Strong analytical skills and the ability to use data to support decision-making and prioritisation

- Familiarity with KYB, AML, and risk mitigation processes is a plus- PLEASE PROVIDE YOUR CV IN ENGLISH

📌 Key Account Manager (Italian Speaking) (Barcelona)
🏢 Vivid Money
📍 Barcelona