Job SummaryProvides support and technical assistance to users for basic issues related to a variety of software applications while meeting defined service level expectations. Identifies issues, researches causes and provides solutions for Client Accounting and Real Estate Management teams.Essential Duties and Responsibilities- Responds to requests for assistance with a variety of accounting software packages used by Client Accounting services and Real Estate Management teams. Documents issues, resolution or other actions using incident management system.- Resolves requests for basic software support. Escalates requests requiring greater level of expertise.- Performs security and data reviews to ensure compliance with established policies and procedures.- Supports client and internal projects as directed by supervisor.- Provides input into process improvement efforts based on client incidents.- Performs other duties as assigned.Supervisory ResponsibilitiesNo formal supervisory responsibilities in this position.#J-18808-Ljbffr

📌 Client Services Support (Barcelona)
🏢 Cbre Group
📍 Barcelona