Location - Spain

Working mode : Remote

Key Responsibilities

- Account Management

- Manage and grow existing customer accounts across Spain.
- Build strong and long-term relationships with key decision-makers, buyers, packaging developers, procurement teams, and senior management.
- Conduct regular customer visits and business reviews.
- Understand customer strategies, market trends, and future requirements.
- Develop account plans and growth strategies for key customers.
- Monitor customer satisfaction and proactively resolve issues.
- Ensure retention and expansion of existing business.

2. New Business Development
- Identify and acquire new customers throughout Spain.
- Generate a healthy pipeline of opportunities within:
- Cosmetics & Fragrance.
- Develop and execute territory growth plans.
- Conduct cold calling, networking, lead generation, and industry prospecting activities.
- Participate in trade fairs, exhibitions, and industry events.
- Maintain regular market intelligence on competitors, customers, industry trends, and emerging opportunities.

3. New Product Development (NPD) Opportunities
- Generate new product development inquiries from existing and prospective customers.
- Understand customer packaging requirements and communicate technical requirements clearly to the PGP India development teams.
- Coordinate customer briefings, concept discussions, design reviews, feasibility assessments, and project milestones.
- Ensure timely communication on project status and development timelines.

4. Sales & Revenue Responsibility
- Achieve annual sales revenue targets and profitability objectives for Spain.
- Develop accurate sales forecasts and business plans.
- Negotiate commercial agreements, pricing, and business terms within company guidelines.
- Identify opportunities to increase product mix and customer share of wallet.
- Ensure achievement of sales KPIs and growth objectives.

5.



Collection & Credit Management
- Ensure timely collection of outstanding customer payments.
- Monitor customer receivables and aging reports.
- Coordinate with finance teams and customers to resolve payment delays.
- Support credit reviews and risk assessment of customers.
- Drive reduction of overdue balances and minimize financial exposure.

6. Customer Service & Communication Management
- Serve as the primary communication link between Spanish customers and PGP Glass teams in India and Europe.
- Coordinate with:
- Sales Support
- Supply Chain
- Quality
- Technical Development
- Finance
- Provide customers with timely updates on:
- Quotations
- Samples
- Development projects
- Production schedules
- Shipment status
- Quality matters
- Ensure prompt resolution of customer concerns and escalation management when required.

7. Market Intelligence & Competitive Analysis
- Monitor market developments within Spain.
- Track competitor activities, pricing strategies, product launches, and customer movements.
- Provide regular market reports to management.
- Identify emerging packaging trends and customer requirements.
- Share insights regarding sustainability, premium packaging, decoration technologies, and industry innovations.

8. Business Planning & Reporting
- Prepare and maintain:
- Sales forecasts
- Opportunity pipeline reports
- Visit reports
- Monthly business reviews
- Account development plans
- Collection status reports
- Present business updates to management regularly.

Key Performance Indicators (KPIs)



The position will be measured on:

Sales Performance

- Annual sales revenue
- Volume growth
- New customer acquisition

Business Development
- Number of new opportunities generated
- Number of NPD projects initiated
- Conversion rate of projects into commercial business
- Pipeline value growth

Account Management
- Customer retention rate
- Customer satisfaction levels
- Growth within existing accounts

Collections
- DSO (Days Sales Outstanding)
- Overdue receivables reduction
- Collection performance

Qualifications

Education

- Bachelor's Degree in Business, Marketing, Engineering, Packaging, International Business, or related field.
- MBA is preferred.

Experience
- 10~20 years of sales and business development experience.
- Experience in:
- Glass Packaging
- Proven track record in managing key accounts and developing new business.

Required Skills & Competencies

Commercial Skills

- Sales negotiation
- Key account management
- Business development
- Strategic selling
- Contract negotiation
- Commercial acumen

Technical Skills
- Understanding of packaging development processes
- Knowledge of glass manufacturing and decoration processes is preferred
- CRM systems proficiency
- Microsoft Office proficiency

Personal Skills
- Strong relationship-building capability
- Excellent communication and presentation skills
- Customer-focused mindset
- Self-motivated and results-oriented
- Problem-solving attitude
- Ability to work independently and remotely

Language Requirements
- Native or fluent Spanish
- Strong English communication skills (mandatory)
- Additional European language skills are an advantage

Travel Requirements
- Frequent travel across Spain to visit customers and prospects.
- Occasional travel to PGP Glass manufacturing facilities in India for customer visits, projects, training, and business reviews.

📌 Manager- Sales & Marketing (Cosmetics & Perfume)- Spain (España)
🏢 PGP Glass
📍 España