German-Speaking IT Support Specialist | Málaga, Spain

- Possibility to work 2 days/week from home
- Salary 1.700 Gross monthly!
- Fluent in German
- ???? Locally based in Málaga
- ???????? Valid NIE and work permit, or an EU passport

Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores? Our client is looking for German-speaking professionals to join their IT Support team in vibrant Málaga!

Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. You’ll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment.

What will you do?

- Provide remote IT support to retail stores across Europe
- Troubleshoot hardware, software, applications and incidents
- Support retail store systems and POS environments
- Handle service requests and incidents following ITIL guidelines
- Document solutions and ensure accurate ticket handling
- Guide users towards self-service solutions
- Act as an advocate for users and their technical needs
- Contribute ideas to continuously improve the integral IT Service Desk

📌 German Speaking IT Support Specialist Málaga
🏢 Reconocida empresa
📍 Málaga