Quality Management Lead (Barcelona)

Quality Management Lead (Barcelona)

06 oct
|
Cross Border Talents
|
Barcelona

06 oct

Cross Border Talents

Barcelona

Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations; hire new Sales Agents; typical team size of 10+ employees

Lead team members through example. Lead and coach team members through strong call coaching of their customer sales calls and demos.

Lead team to meet and exceed monthly, quarterly and annual team targets by generating sales pipeline, accelerating active opportunities and driving to close

Accurately assess risk and identify exceptional performance plans in weekly deal and pipeline reviews with senior management and with the agents

Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy

Drive business value driven customer conversations by achieving a high level proficiency in all solution areas through all available learning resources

Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles

Empower your teams to spend more time with customers and partners by removing productivity blockers & unnecessary rhythms

Spend time learning your team's capabilities & actively build talent pipelines

Design and set productivity and sales targets/quota in line with market trends

Work as part of a team - work in partnership with Quality coach and/or Readiness Managers to improve agent performance

Are native or proficient in French

Have 3+ years of technology related sales or business development experience





Have 3+ years of team management experience, minimum 2+ years of sales management experience in IT industry with proven track record of successfully leading teams of 8 or more. Familiarity with modern sales techniques and tools preferred

Possess strong interpersonal skills, excellent written and verbal communications skills - ability to coach team to successfully drive sales over phone, email, video and modern demonstration tools

Have superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve

Are able to identify the key aspects of a potential opportunity, nurture the opportunity to close, engage channel partners as needed and manage the customer relationship through success

Work well in a diverse team and enjoys a dynamic and changing environment

Have achievement and success-driven personality, are motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration

Are an advanced user of Microsoft Office Suite applications, Windows OS, 3+ years of experience using a CRM tool (Dynamics, SalesForce or other) is required

Full-time contract, 39 hours/week: Monday to Friday

Friends hunting (referral) bonus

Great office location in Barcelona

Full paid training about the company and the project you will be working on

Career development program and specialized courses

Opportunities for a career abroad through the International Mobility Program

📌 Quality Management Lead (Barcelona)
🏢 Cross Border Talents
📍 Barcelona

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