06 oct
|
Smartrecruiters
|
Madrid
06 oct
Smartrecruiters
Madrid
Radisson Hotel Group is seeking an IT Service Desk Manager in Madrid to oversee the Level 0 Helpdesk, manage escalations to L1/L2/L3, and drive ServiceNow configurations and continuous improvement.
Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura.
The role requires extensive ITIL experience, strong stakeholder skills, and hands-on reporting of KPIs. xqbhyrx
You will lead a multi-functional team, manage vendor relationships, and explore AI-driven self-service capabilities to improve service delivery in a integral hospitality context.
📌 Global IT Service Desk Leader (Madrid)
🏢 Smartrecruiters
📍 Madrid