Senior Product Manager – Ancillary Services Join to apply for the Senior Product Manager – Ancillary Services role at AirHelp At AirHelp, we’re building products that transform how people experience travel. What began twelve years ago as a simple idea to help passengers get fair compensation for delayed or canceled flights has grown into a general mission. Now we’re entering our next chapter: creating new, impact-driven travel products that make journeys seamless, fair, and empowering. We’re looking for a Senior Product Manager to drive the growth of our B2B ancillary services. You’ll manage a portfolio of products, including flight compensation, lounge access, and travel insurance, and be the expert on what motivates our partners to integrate and promote our solutions. Department: Product Location: Barcelona What you’ll drive * Guide partners on how to best position our services to their end customers, ensuring an optimal user experience and driving adoption. * Accelerate revenue by analyzing performance data and optimizing product adoption, conversion, and revenue per partner. * Use your expertise in the B2B2C travel market to identify opportunities, shape our strategy, and evolve our ancillary product suite. * Act as a key liaison between Product, Sales, Account Management, and Tech teams to support partner integrations and new deal opportunities. * Translate complex commercial and technical ideas into precise, actionable business requirements. * Support the ancillary product strategy, define the roadmap, and identify new growth and monetization opportunities. What you’ll deliver in the first 12 months * Revenue impact: Support and execute the B2B growth strategy for AirHelp+ Ancillaries, achieving at least a 50% increase in year-over-year revenue. * Portfolio expansion: Launch at least one new ancillary product or benefit, validated by customer and partner feedback, and ready for scale. * Partner enablement:



Deliver an integration framework that enables partners with limited technical capabilities to easily onboard AirHelp Ancillaries. * Performance visibility: Introduce a data-driven performance dashboard or reporting framework to monitor partner engagement, conversion, and revenue metrics. * Scalable playbook: Develop a partner success toolkit (go-to-market guidelines, best practices, UX recommendations) to standardize and accelerate future partner launches. What sets you apart * Industry expertise: 5+ years managing ancillary or revenue-generating products in travel, aviation, or e-commerce. You understand how airlines, OTAs, and aggregators monetize beyond the ticket. * Commercial mindset: You connect user experience with business impact, translating insights into measurable growth. You know when to optimize, when to pivot, and how to experiment your way to results. * Execution excellence: You’re highly organized, outcome-oriented, and comfortable working in fast-moving, ambiguous environments where priorities shift fast. * Customer empathy: You think like a traveler and act like a partner. You uncover needs behind behaviors from B2B clients to end consumers. * Cross-functional leadership: You excel at influencing without authority, rallying diverse teams around clear goals, and driving alignment across product, commercial, and tech stakeholders. * Analytical fluency: Strong command of data-driven decision-making, comfortable with performance dashboards, experimentation frameworks, and partner analytics. Why to join AirHelp * Culture of Autonomy: No micromanagement, no politics. Just builders building. * Growth Investment: Personal development plans, internal workshops, mentorship, and language classes. * Culture That Cares: Team events, supportive peers, and a mission you can feel proud of. * Flexible Benefits: Choose between gym pass, personal development, childcare, transport, or travel subsidies. * Global Workstyle: Work from anywhere for up to 2 weeks/year, because we know the best ideas come from seeing the world. Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries: IT Services and IT Consulting #J-18808-Ljbffr

📌 Senior Product Manager - Ancillary Services (Barcelona)
🏢 Airhelp
📍 Barcelona