Job Category Customer Success Job DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is the #1 AI CRM in the world, where humans and agents drive customer success together. We're looking for Trailblazers who are passionate about helping companies and the world through AI.Role OverviewThe Senior Account Manager is part of our Professional Services team, where we combine strategic consulting, Salesforce technology, and executive relationships to drive the digital transformation of our most strategic customers. You will own and grow strategic relationships across a defined portfolio, driving sustained value through Salesforce solutions and long‐term digital transformation initiatives.

Lead complex, multi-threaded sales cycles across large enterprise environments.

Position

Salesforce solutions as a driver of business transformation across people, process, and technology. Collaborate closely with license sales, Professional Services, and wider internal teams to deliver integrated customer outcomes. Maintain consistent overachievement of sales targets and pipeline growth.

Experience & Skills10+ years of experience in enterprise IT sales, account management, or consulting. Strong background in consulting and/or professional services. Proven track record of exceeding sales quotas and driving significant revenue growth.

Deep understanding of digital transformation, cloud technologies, CRM, data,



and AI.Strong commercial acumen combined with a customer-centric, value-led mindset. Salesforce platform knowledge and certifications are advantageous. Fluent in English and Spanish.

Highly credible with senior client stakeholders.

Why This

RoleYou'll operate at the intersection of strategy, technology, and executive engagement — driving transformation at scale within one of the world's most influential Professional Services organizations.

Unleash Your

PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process.

Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. It means that at Salesforce, we believe in equality for all. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.

It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

📌 Senior Account Manager, Professional Services (Madrid)
🏢 415 salesforce Systems Spain
📍 Madrid