Senior Project Manager - Business Operations At Lighthouse, we're on a mission to revolutionize commercial strategy as hospitality's most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. we empower businesses to make decisions that move revenue. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act.

Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment We're innovators who care deeply about our customers' success. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector.

As Senior Project

Manager, Business Operations, you will join a team of PMs and a Business Process Analyst, delivering projects across Business Operations more broadly. You'll own the delivery of cross-functional initiatives end-to-end — from scoping through go-live — working closely with Sales, RevOps, Engineering, Commercial Systems, and other Business Operations pillars. This is a senior, largely autonomous role: you'll be trusted to run your own project portfolio, manage stakeholders directly, and make delivery calls without heavy oversight.

Lead business-critical projects end to end, gathering requirements from Sales, Finance and Commercial Systems stakeholders, managing scope and timelines, and reporting decisions and risks to leadership. Coordinate changes to Salesforce configuration, business processes and internal tools, partnering with Commercial Systems on solution design and managing dependencies across Engineering, Business Process, Data Analytics and Marketing Operations.



Run structured testing and UAT cycles ahead of go-live, and coordinate rollout communications (Slack announcements, training materials, sales enablement).

Track project status and risks, and report progress to leadership and stakeholders on a regular cadence. Mentor junior team members and contribute to how the team plans and delivers work. Improve the team's use of AI in project delivery, refining its templates and skills for test scenarios and exploring uses in testing or presentations.

Lead AI-related projects that automate internal business operations processes and help less experienced colleagues develop their project delivery practices. You'll work in a Business Operations project team composed by a Manager, Sales Operations, and a Business Process Analyst who also manages projects. The team collaborates with specialists in sales operations, finance operations and commercial systems.

You'll have an established approach to project delivery and room to improve it.

Flexible working environment: Work from home or at one of our general offices. High-bar, friendly, creative, and passionate colleagues. Workshops, frameworks, tools, training, and processes to realize your full potential. Mobility budget or company car (based on your job category).

Net allowance: to support home office related expenses.

Comprehensive health insurance: Substantial experience in project management in a SaaS environment ,you understand the pace, ambiguity, and cross-functional nature of software companies Experience using project management methods and tools to plan work, align stakeholders and keep delivery moving without relying on a rigid playbook. Hands‐on experience with CRM platforms and the ability to scope and validate changes to connected business processes. Salesforce experience is welcome, but not required.

Clear written and verbal communication in English, and the ability to work collaboratively across teams that do not report to you. Interest in applying AI tools to improve research, documentation, automation or project workflows.

📌 Senior Project Manager - Business Operations New (Barcelona)
🏢 Greenhouse Software
📍 Barcelona