06 oct
|
remoteo
|
Barcelona
Our Culture We are inclusive by design, committed to diversity, equity and inclusion, and serious about real work-life balance. Above all, we work by five cultural principles: Trust: We create safety to speak openly, ask for help and share context.
Scaling Global Connections
You will join our Optimization team as a technical account manager (L1) ---a forward-thinking group devoted to crafting innovative solutions for technical performance and stability.
Technical Ownership &
• Monitoring: Own the technical health of supplier integrations. Detect anomalies and performance degradation through technical KPIs and data analysis. Audits, Logs &
• Incident Investigation: Perform regular technical audits of integrations, catalogs, and configurations. Catalog, Credential &
• Mapping Management: Act as the owner of the mapping process execution and efficiency with all supplier accounts. Ensure correct configuration and quality of catalogs and active products. Optimization &
• Cross-functional Support: Collaborate with Product Supply and Engineering to implement and validate improvements.
Provide technical support and clear insights to Key Account Managers and internal stakeholders.
Our Tech Stack
Datadog, Looker.
Management: Jira, Confluence Messaging: XML/JSON. OTA Hotel message flows (availability, booking, confirmation, cancellation) Technical Environment: API-based integrations (XML / JSON), Log analysis.
Experienced: You have relevant experience in technical account management (L1) or supplier integrations (travel industry).
Analytical Expert: You have a strong understanding of API-based integrations and log analysis (XML / JSON). You are fluent in Spanish and have a working knowledge of English. A full-time contract with a versátil schedule---for real.
Hybrid Model: 1--2 days per week in-office. In case you are not based in Barcelona, we can be flexible and reduce it to once per month, 2-3 days at the office.
Barcelona Hub: Access to our city-center office if you prefer face-to-face connection.
Tailored Perks: Flexible compensation via Cobee (health insurance, restaurant/transport cards, kindergarten checks, and training).
📌 Technical Account Manager- Remote (Barcelona)
🏢 remoteo
📍 Barcelona