06 oct
|
Wallbox
|
Barcelona
Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.
In 2021, we were listed on the New York Stock Exchange (NYSE WBX), allowing us to garner acclaim and win prestigious design awards (the IF Design, Good Design, and Red Dot Awards). In 2022, we acquired ARES (an assembly electronics company) and COIL (Installers of turnkey EV charging solutions). One year later, in 2023, we acquired ABL, the leading German EV charger manufacturer, which has allowed us to have a stronger presence in Europe.
Customer Project
Manager is responsible for ensuring successful customer onboarding, adoption, and satisfaction across Wallbox's AC and DC charging solutions. The CSM drives customer retention and renewal, identifies technical and commercial growth opportunities, and acts as a trusted partner for customers throughout their lifecycle. Lead customer onboarding, including training, documentation, and initial deployment support.
Drive customer satisfaction (NPS/CSAT) and manage escalations in close coordination with Support and Service teams. Collaborate closely with Engineering, Product, and Services teams to ensure smooth prospect-to-customer transitions and long-term success. Work with cross-functional teams (Hardware, Software, Validation)
to ensure project feasibility and execution.
Track project milestones, manage risks, and ensure deliverables meet quality and timing objectives. 3–5+ years in B2 B customer-facing roles (Customer Success, Account Management, Pre-Sales, or Project Management), preferably in infrastructure, energy, or EV charging. Strong relationship management and consultative skills. Technical understanding of hardware/software solutions, ideally in energy or mobility.
Familiarity with public tender processes, regulatory frameworks, and large contract negotiations. Strong problem-solving and project management skills. Spanish + English Speaker. Flexible working hours Hybrid work schedule and half Fridays.
First-class private health insurance. Versátil compensation tickets valid for transportation, childcare, and restaurant/food delivery apps Variety of breakfast and lunch dishes, every day, at a discounted price at our canteen Please submit your resume in English*At Wallbox, we are dedicated to providing equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. If you receive a suspicious message claiming to represent Wallbox, please do not interact with it and report it immediately.
Department Sales Employment Type Permanent
Contract (Full - time)Minimum Experience
📌 ▷ (Urgente) Customer Project Manager (Barcelona)
🏢 Wallbox
📍 Barcelona