Join Us

Customer Service Agent with Spanish & English

Foundever is expanding and we are looking for Customer Service Agents to join an exciting automotive project, based at our Madrid offices.

Your main responsibilities

• Provide multi-channel customer support.

• Handle customer inquiries, requests, and incidents efficiently.

• Deliver an excellent customer experience in line with brand standards.

What we offer

• Permanent contract.

• Full-time position (39 hours per week).

• Rotating schedule from Monday to Friday, between 7:50 a.m. and 8:00 p.m.

• Gross annual salary: €23,600 (language bonus included).

• Additional bonus of up to €400 gross per month for availability outside regular working hours during weekends.

• Paid initial training lasting 3 weeks, from Monday to Friday, 9:00 a.m. to 6:00 p.m.

• Training start date: ASAP.

• A stable role within a integral, people-centered company.

Requirements

• Previous experience in customer service.

• Native or bilingual (C2) Spanish.





• Advanced level of English (minimum C1).

• Portuguese language skills are a plus.

• Customer-oriented mindset and good digital skills.

Work location

• On-site position at our Madrid offices: Paseo Imperial 14, 28005 Madrid.

Start date

• ASAP.

At Foundever, we invest in you

We support your professional and personal development through a comprehensive well‑being approach:

• Move Well: workout routines and healthy habits

• Eat Well: nutritional content and practical guides

• Live Well: work‑life balance, mindfulness, and stress management

• Do Well: social impact initiatives and volunteering

Create your best moments. Join #FoundeverLife.

The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV.

📌 Luxury Automotion Expert (Madrid)
🏢 Foundever®
📍 Madrid