- We are seeking a senior level IT Engineer 3 to join our growing technology operations team
- This role supports Quince's IT infrastructure, ensuring smooth day-to-day operations for all employees
- Manage employee onboarding and offboarding from an IT perspective - account setup, hardware configuration, and access provisioning
- Oversee IT asset lifecycle, including procurement, deployment, tracking, maintenance, and decommissioning of laptops and peripherals
- Set up, support, and maintain video conferencing systems (Zoom, Google Meet, etc.) to ensure high-quality meeting experiences
- Handle user access provisioning and de-provisioning across core business systems (Google Workspace, Okta, Slack, etc.)
- Provide day-to-day technical support to employees onsite and remotely, resolving hardware, software, and connectivity issues
- Maintain and document IT processes, inventory records, and access control logs in line with company standards
- Collaborate with the global IT and security teams to implement best practices and ensure data protection compliance
- Support office technology operations, including network troubleshooting, printer setup, and AV maintenance
- Assist in IT equipment audits, ensuring all company devices are accounted for and properly managed
- Contribute to continuous improvement projects such as process automation and IT system enhancements
The ideal candidate is proactive, detail-oriented, and passionate about delivering exceptional internal support experiencesComfortable working independently and collaboratively across general teamsBachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)Detail-oriented with strong documentation habitsAbility to prioritize tasks and manage multiple support requests simultaneouslyPreferred) Experience in retail, e-commerce, or technology industriesPrior experience in a corporate or fast-paced startup environment supporting distributed teamsStrong cust
📌 IT Engineer (Madrid)
🏢 Quince
📍 Madrid