Overview
In this Manager role, you will lead daily operations across OTG's diverse concepts, ensuring smooth service and high energy. You'll drive operational excellence, uphold safety and quality standards, and keep guests happy while managing budgets. You'll own scheduling, staffing, and onboarding to set Crewmembers up for success, fostering a positive and respectful workplace. This role supports the company's guest-centric mission in fast-paced airport environments and offers growth in a dynamic team. A strong hook is the opportunity to shape guest experiences across multiple concepts in a leading hospitality brand.
Responsabilidades Lead daily operations across OTG's diverse concepts (retail, QSR, full-service)
Ensure food & beverage quality and presentation standards
Own scheduling and staffing to maintain top-tier service
Design and implement onboarding and training plans for new Crewmembers




Foster a positive, supportive, and motivating workplace
Champion safety and ensure compliance with OTG policies and safety standards
Address audits (Coyle + NSF) with corrective actions
Communicate OTG policies clearly using the Crewmember Handbook and CBA
Requisitos principales 3–5 years in management in full-service restaurants or retail
hospitality degree preferred
strong communication skills
proficiency in Microsoft Suite
adaptable availability for early mornings, nights, weekends, holidays
ability to work across multiple concepts and locations
experience with safety and compliance processes
communication
leadership
adaptability
teamwork
problem-solving
Microsoft Suite

📌 Manager (Bilbao)
🏢 Otg
📍 Bilbao