Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.
Die Position
Job Description
At Roche, scientific discovery moves at the speed of computation. In this role, you will sit at the vital intersection of high-throughput scientific research and enterprise-scale platform engineering. As the Service Coordinator for Research and Development (R&D;) Hosting Infrastructure value stream, you act as the primary operational partner and technical enabler for our global Pharma and Diagnostics R&D; laboratories.

Description of the Area




The Hosting Infrastructure R&D; Value Stream directs co-engineering and embedded lifecycle support across Pharma and Diagnostics R&D; value chain. Acts as the strategic connector and operational shield between central Hosting & Infrastructure (HI) platform engineering teams and the R&D; organizations in Roche.

Job Responsibilities

Requirements Gathering & Intake: Act as a first-line liaison for R&D; stakeholders. Conduct continuous intake, clarify user needs for compute and storage, and translate them into actionable operational requests and user stories.
Turn Prototypes into Paved Roads: Contribute to the transition of custom R&D; builds into enterprise-grade integral catalog templates while conducting service catalog gap analyses, tracking SLAs, and addressing evolving technical needs to prevent architectural drift.
Orchestrate Delivery & Vendors: Assist cross-functional delivery across global platform teams and external Managed Service Providers (MSPs), ensuring stric

📌 Service Delivery Coordinator (Madrid)
🏢 Roche Holding
📍 Madrid