Customer Success Team Lead (Madrid)

Customer Success Team Lead (Madrid)

05 oct
|
Aleph
|
Madrid

05 oct

Aleph

Madrid

Aleph Madrid is seeking a Customer Service & Customer Success Team Lead to own the post-sale journey for AlephPay, the integral card issuing and embedded finance solution. You will manage the customer experience from go-live to ongoing growth.
Reporting to the Senior Product Manager & Product Sales Lead, you’ll identify churn risk early and convert steady usage into expansion while coordinating with cross-functional teams across payments, FX, and working capital.

📌 Customer Success Team Lead (Madrid)
🏢 Aleph
📍 Madrid

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