Requisitos valorables XML, XSD, WSDL, WS-*, Java, JSON, networking (VIP/firewalls/load balancers), certificate lifecycle, SOAP UI, Postman, ServiceNow, Linux. Descripción del puesto / Funciones Location: Europe Shift | Hybrid: 3 days onsite / 2 days remote Role: L2 operational support for the MuleSoft platform, ensuring platform stability, incident resolution and SLA compliance across AWS, Azure and OpenShift. This is a Platform Operations / L2 Support role, not an API Development position. Main Tasks: * Manage and resolve L2 incidents within SLA. * Perform platform troubleshooting and log analysis. * Support deployments, releases and changes. * Execute runbooks, recovery procedures and operational tasks. * Document incidents, resolutions and known workarounds. * Perform basic Root Cause Analysis (RCA) and identify recurring issues. * Maintain simple automation scripts. * Support Flex/Omni Gateway operations. * Track actions and deliverables to closure.



* Participate in production support meetings, on-call and major incidents. Requisitos mínimos 3–5 years MuleSoft Platform Management, MuleSoft Omni/Flex Gateway, Terraform, OpenShift, GitHub, basic AWS & Azure, OAuth/OpenID & API Security, ITIL, Argo CI/CD, English C1, Computer Science or equivalent. Requisitos valorables XML, XSD, WSDL, WS-*, Java, JSON, networking (VIP/firewalls/load balancers), certificate lifecycle, SOAP UI, Postman, ServiceNow, Linux. Idiomas English and Spanish are a must Ubicación Madrid ¿Quiénes somos? Pasiona Consulting es una consultora tecnológica, partner de Microsoft, dedicada al diseño, desarrollo e implementación de aplicaciones de software a medida para clientes de múltiples sectores.

📌 Platform Operations Engineer – MuleSoft (Madrid)
🏢 Pasiona
📍 Madrid