Who you are: We are looking for an IT Support Specialist who provides end‑user computing support across Geotab’s offices and remote workforce, ensuring general IT standards are followed. What you’ll do: As an IT Support Specialist your key area of responsibility is to provide efficient end‑user computing support and manage workplace IT infrastructure. How you’ll make an impact: * Respond to and resolve Service Desk tickets while maintaining SLA compliance. * Install, configure, move, and upgrade workstations (Windows, Mac, Linux, ChromeOS) and peripherals. * Provide hardware/software troubleshooting for desktops, laptops, and mobile devices. * Perform patch management, vulnerability remediation, and agent maintenance for workstations. * Onboard and offboard employees, including preparing, shipping, and receiving IT equipment. * Support Google Workspace administration, including email, Drive, and account management. * Maintain and support printers, scanners, badge access systems, and meeting rooms. * Track, manage, and maintain IT asset inventory (computers, peripherals,



cell phones). * Manage the full lifecycle of corporate mobile devices, including ordering, activation, and upgrades. * Contribute to and maintain IT knowledge base and documentation. * Oversee IT operations for office spaces, LAN rooms, and data closets. * Support networking hardware (switches, routers, firewalls, wireless APs) in coordination with network teams. * Assist with the installation and maintenance of A/V equipment (Google Meet rooms, Userful LED walls, projectors, etc.). * Work with vendors to install and maintain ISP connections, power circuits, and cabling. * Ensure best practices for power, cooling, cabling, and labeling in office IT environments. * Support office expansions, renovations, closures and new site deployments in collaboration with Facilities. * Perform regular audits of IT equipment and infrastructure to maintain operational efficiency. * Participate in incident response an

📌 IT Support Specialist Technical Operations Madrid, Spain
🏢 Geotab
📍 Madrid