About VoltaVolta is the category-defining, fully vertically integrated AI infrastructure platform – from capital to clusters to software, under a founder-led enterprise. Our mission is The Utility of Compute™: AI infrastructure as dependable and available as electricity, for every organization that needs it. Launched with a $10B strategic partnership with one of the leading frontier AI labs, a Series A led by Andreessen Horowitz, and a $5B AI Infrastructure Fund, Volta is building the infrastructure layer of the AI era from the ground up. We are 100+ people across London, Palo Alto, and New York, with rapid growth expectations to hundreds.About The RoleReporting to the Regional Data Centre Operations Director, EMEA, the Senior Manager, IT Infrastructure will lead the deployment, operation and continuous improvement of IT infrastructure across Volta's AI factories in EMEA. You will oversee highly available, secure and scalable compute, network and facilities-adjacent technology services across multiple data centre campuses. The role combines strong technical expertise with operational leadership, commercial judgement, vendor management and the ability to run infrastructure programmes at scale. You will lead the IT infrastructure site teams, set operational standards, drive automation and make sure IT infrastructure services meet demanding requirements for availability, performance, security, capacity and cost efficiency.What You Will Be DoingInfrastructure leadershipOwn the deployment, operation, maintenance and lifecycle management of large-scale data centre IT infrastructure across EMEALead infrastructure operations across compute, storage, networking and platform services, as designed by Volta's CTO organisationDefine standards for resilient, secure and repeatable infrastructure deploymentsEnsure Volta's IT infrastructure and site teams, both insourced and outsourced, are ready to support high-availability servicesPartner with the CTO architecture team, operations engineering, security, facilities and product teams to align infrastructure capabilities with business requirementsOversee Volta's providers and integrators, holding them to strict KPIs and making sure customer SLAs are fully metData centre operationsOversee the operational readiness and performance of data centre IT infrastructure environmentsEstablish and maintain processes for installation, maintenance, upgrades, decommissioning and asset lifecycle management of Volta's AI platformsEnsure effective capacity planning for network connectivity, infrastructure and hardware availabilityManage incident, problem, change and event management processes for IT infrastructure servicesLead or support large-scale event response, service restoration, root cause analysis and corrective action programmesMaintain operational documentation, playbooks, escalation procedures and disaster recovery plans for IT infrastructureEnsure infrastructure environments are audit-ready and meet regulatory, contractual and internal control requirementsReliability, security and resilienceSet service-level objectives, KPIs and operational health metrics for IT infrastructure services, including for partners and providers SENIOR MANAGER, IT INFRASTRUCTURE VOLTA / JOB DESCRIPTION PAGE 3Drive improvements in uptime, mean time to detect, mean time to recover, change success rate, capacity utilisation and operational riskEnsure IT infrastructure supports business continuity, disaster recovery, backup, replication and recovery testing requirementsPromote a culture of resilience engineering, preventative maintenance and continuous improvementContribute to and review the EMEA technical risk register,



making sure mitigation plans are documented, prioritised and deliveredAutomation and operational excellenceReduce manual intervention through automation and standardised tooling where relevantDefine IT engineering and operational standards for repeatable deployments across multiple sites and regionsUse data and operational metrics to identify bottlenecks, recurring failures, capacity risks and opportunities to optimiseEstablish effective governance for IT infrastructure changes, technology standards and platform roadmapsPeople and stakeholder managementPromote a generative safety culture, inclusive leadership, operational discipline and knowledge sharingHire, lead, develop and retain a high-performing teamDefine team structures, responsibilities, career paths, performance expectations and succession plansBuild strong partnerships with your main internal customers: the CTO organisation and the service ownersCommunicate technical risks, investment needs, service performance and operational priorities clearly to senior leadershipCoordinate with vendors, contractors, managed service providers and hardware manufacturersFinancial and vendor managementContribute to infrastructure operating and capital expenditure planningManage supplier relationships, SLAs, contracts, procurement activity and vendor performanceIdentify opportunities to reduce total cost of ownership without compromising availability, security or service qualityTrack budgets, forecasts, resource utilisation and programme benefitsHow success will be measuredInfrastructure availability, reliability and performance against agreed service objectives across EMEAFewer major incidents, recurring failures, unplanned outages and operational risksBetter incident response, recovery times, change success rates and problem resolutionCapacity and infrastructure expansion programmes delivered on schedule and within budget across EMEAImproved IT infrastructure utilisation and total cost of ownershipCompliance with security, audit, resilience and operational control requirementsTeam engagement, retention, technical development and leadership effectivenessStrong stakeholder partnerships and customer satisfactionWhat You BringEssential:A bachelor's degree in computer science, information technology or a related field, or equivalent practical experienceTypically 10 or more years' experience in IT infrastructure, data centre operations, cloud infrastructure, systems engineering, network engineering or a related disciplineSeveral years managing technical teams and leading large-scale IT infrastructure operations or transformation programmesA track record of operating business-critical or mission-critical infrastructure at enterprise or hyperscaleStrong knowledge of data centre technologies, including servers, storage, networking and monitoringExperience of disaster recovery, capacity planning, incident management and change managementExperience leading cross-functional teams and influencing senior stakeholdersExcellent written, verbal, analytical and organisational skillsAble to take part in or oversee an on-call and major incident response rotaDesirable:Experience in hyperscale cloud, colocation, internet service provider, telecoms or large enterprise data centre environmentsManaging IT infrastructure across multiple regions,



countries or geographically distributed sitesPublic cloud platforms and hybrid or multi-cloud operating modelsKnowledge of data centre facilities interfaces, including power, cooling, environmental monitoring, physical security and structured cablingIT service management frameworks, reliability engineering, and ISO 27001, SOC 2, NIST or similar control frameworksRelevant certifications such as ITIL, CISSP, CCNP, PMP, AWS, Azure, Google Cloud or equivalentCore competenciesStrategic infrastructure leadershipHyperscale operations and systems thinkingReliability and resilienceTechnical decision-makingOperational excellenceIncident and crisis leadershipVendor managementClear executive communicationTalent development and organisational designContinuous improvement and risk managementWhat We OfferAt Volta, we believe people do their best work when they feel supported, trusted and able to grow. We're building a company where you can make an impact, keep a healthy balance between work and life, and build a career you're proud of.As a general team, we do our best to provide great benefits wherever you're based. While some benefits vary by country due to local regulations, we believe looking after our people is simply the right thing to do.Competitive salary based on the work you do here, not your previous salaryEquity in Volta, giving you the opportunity to share in the company's long-term successRetirement/pension contributionsComprehensive health, wellbeing and insurance benefitsGenerous number of vacation days each yearAdditional InformationBackground ChecksAll offers of employment at Volta are conditional on the satisfactory completion of pre-employment screening, which includes confirmation of your right to work, verification of your employment history and a criminal record check, where this is permitted by local law. Screening is carried out by Zinc, an accredited third-party provider, after an offer is made and all information is handled confidentially and in accordance with applicable data protection law.Equal OpportunityVolta is an equal opportunity employer. We are committed to building a diverse and inclusive team and make employment decisions based on skills, qualifications, experience and business needs. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or any other legally protected characteristic.AccessibilityVolta is committed to providing an accessible recruitment experience for all candidates. If you require accommodations or adjustments at any stage of the application or interview process, please contact us at [email protected]. We will work with you to identify reasonable accommodations that enable you to participate fully in the hiring process.Candidate Privacy NoticeBy applying, you consent to the processing of your personal data for recruitment purposes in accordance with applicable data protection laws, including the UK GDPR, EU GDPR and relevant US state privacy regulations. Your data will be shared only with those involved in the hiring process and will not be used for unrelated purposes. For details, see our Recruitment & Candidate Privacy Notice.Note to Recruitment AgenciesVolta does not accept unsolicited CVs or candidate profiles from recruitment agencies. Any unsolicited submissions, including those sent directly to hiring managers or employees, will be treated as the property of Volta. No agency fees will be payable unless a valid, signed recruitment agreement is in place, and the agency has been specifically engaged for the relevant vacancy.#J-18808-Ljbffr

📌 Senior Manager, It Infrastructure (Madrid)
🏢 Volta
📍 Madrid