05 oct
|
CHRISTIAN DIOR COUTURE
|
Barcelona
05 oct
CHRISTIAN DIOR COUTURE
Barcelona
We are seeking a Sales Associate to join our exceptional team at Christian Dior Couture, in our Barcelona Paseo de Gracia boutique. As a Dior Ambassador, the Sales Associate is responsible for contributing to the brand’s sales growth within the store, representing the brand’s values, and consistently delivering outstanding customer service. Job Responsibilities Sales * Achieve sales objectives through the effective use of sales techniques. * Demonstrate strong product expertise, engage clients through the details and stories of our products. * Know the daily objectives and Key Performance Indicators (KPI). * Identify customer expectations and advise them on products as well as add‑on sales. * Provide a retail ceremony to all customers and go the extra mile. * Understand how to handle customer database and clienteling. Management of the Relationship with Clients * Ensure a welcoming client‑focused environment, which includes offering best‑in‑class service, in person, over the phone and through electronic communication.
* Develop local and international client book with the ability to recruit and develop top clients. * Problem‑solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client. Back‑Office Support * Contribute to product reception, quality control before sale, and update the stock after sales, when necessary. * Elaborate and supervise product feedback. * Prepare a delivery and the essential elements for the products’ packaging and wrapping. Requirements * Preferred experience of at least 5 years in fashion and luxury boutiques. * Knowledge of the products and the selling techniques. * University education or a Fashion school degree. * Fluent in Catalan, Spanish and English (other languages are a plus). * Office 360 and other basic knowledge of digital software. Soft & Interpersonal Skills * Ambition to grow in luxury retail and take upon different challenges and new respon
📌 Sales Associate Barcelona
🏢 CHRISTIAN DIOR COUTURE
📍 Barcelona