Your Purpose Join our MSC Cruises Excellence Hub in Valencia as a Personal Cruise Consultant, a high-performance sales role for commercially driven professionals who excel at building trust, guiding customers, and closing high-value bookings. This is a consultative, relationship-based position, where you will support customers at key decision moments, helping them choose the right cruise experience while contributing directly to conversion and revenue growth. With a strong sense of ownership and pride, you will create meaningful interactions that reflect the quality and care of MSC Cruises creating experiences that build trust and drive results. In a fast-paced, multilingual environment, you will combine commercial focus with a genuine passion for delivering exceptional customer experiences. Your Impact Expert Product Advisory * Master MSC itineraries, ships, cabins,



pricing logic and competitive positioning * Recommend tailored solutions balancing customer needs with premium brand experience * Position MSC value proposition effectively versus competitors Operational Excellence * Build and grow personal client portfolio through structured follow-ups and reactivation * Maintain long-term relationships driving repeat business and incremental revenue * Manage accurate CRM records ensuring structured pipeline and qualified leads * Adhere to schedules, performance targets, and quality guidelines set by the Hub leadership * Thrive in a complex, fast-paced environment, managing customer communications across multiple channels (phone, chat, and other platforms) while maintaining high service standards Sales and Conversion * Manage consultative sales conversations from initial customer interest through to booking confirmation * Support customers in choosing the most suitable cruise solution based on their needs and preferences * Drive booking conversion, upselling and overall commercial performance * Contribute directly to individual sales and revenue targets Client Portfoli

📌 Outbound Sales Representative Italian (Comunidad Valenciana)
🏢 MSC Cruises
📍 Comunidad Valenciana